The world of retail has changed dramatically since we first opened our doors some 20 years ago. The internet has changed the playing field, giving you the outdoor enthusiast many excellent buying opportunities without having to step outside your home.  We have no interest in butting heads with the Amazons of the world, but recognize that e-commerce is an integral part of shopping in the 21st century.

The Outdoor Store is and always will be a small family owned business, and customer service has always been very important to us. We still feel that the “brick & mortar” experience we have been offering our customers is the best way to achieve that, and we look upon this “portal” to our shop as just an extension of that experience. Having the opportunity to handle and try on our products and let us personally help you understand their various features and benefits is just not something that can be done via the Internet. Our local customer will always be our first priority and hopefully, this website will provide some convenience to you and give one more good reason to “shop local”!

We accept returns of regularly priced unused merchandise for refund or exchange within 14 days of your purchase. Items must be returned with your receipt and in their original packaging (including: all boxes/cases, hangers, polybags, all tags attached, etc) and original condition (items have not been: worn, used, altered, washed or damaged). Refunds can only be made to the original method of payment. If payment was by credit or debit card the card must be presented at time of return. Sale and Clearance Items are final sale and are not returnable.

Orders of $100 or more qualify for free ground shipping. All other items will have a $10 flat rate shipping charge for ground service. Please contact us for a rate if you would like expedited shipping. We ship via UPS or USPS, to the street billing address of the method of payment only (no postal boxes, please). We will make every effort to ship your item within 48 hours of purchase, excluding holidays or conditions beyond our control.